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Yadea Fusion e-Bike System
Assisting e-bike brands, final user with potentially warranty cases and aftercare service.
Cycle Trade Insights
e-Bike sales - The challenges with start ups. The online retailers getting into the bike trade.
The forces controlling the economics of the e-Bike marketplace have encouraged manufacturers to have developed cost cutting products and reduced care. Removing the long held principles, just to stay in business… They have no choice but to be competitive.
The solution to the large majority of Chinese e-Bikes that are failing to meet even entry-level requirements, is solve the problems from production to the consumer:
- Use quality components
- Correctly assembled (The quality control)
- Spare parts and product knowledge made available (Approved Mechanics)
- Provide PDI, handover & Aftercare
- Combined with the manufactures backup & support
The British standard we have become accustomed to.
Or the customer and mechanic will become despondent and may give up. Cycle Tech UK prides itself in putting the customer first, giving consumers a straightforward user journey - Part of owning an e-Bike. Looking for problems before the customer experiences the consequences of not having a PDI and the aftercare. You May Like To Read Before You Buy An e-Bike
Cycle Tech UK's passion to educate those new to cycling and e-Bikes in making the right choice more accessible. Bridging the gap between a e-Bike that is right for the riders needs and over marketing hype. To make cycling a pleasure for everyone and not a short lived fad.
Choose manufactures wisely, and avoid the pitfalls by making sure you are dealing direct and not a middleman. They can pass on their responsibilities, especially if there is no UK distributor to take care of technical and warranty enquires - The essential customer care and buying experience.
Before you buy and start importing any e-Bikes from China, or selling e-Bikes online, talk to the leaders in after-sales care.
Cycle Tech UK - Have the advantage...
What Cycle Tech UK can offer
How would you like us to be supporting customers when they buy an e-bike from you?
- Buy a leading brand e-Bike and Cycle Tech UK can guarantee the support.
- Your customer gets an allocated mechanic from a dedicated support network.
- Customer care number to talk to someone.
As a business, Cycle Tech UK only works with our partners as listed, and brands that have a BOSCH or Shimano Steps motor and system. It will be to the discretion of the individual Technician, if they wish to work on other makes of e-Bike systems.
Your conversation with us will be totally confidential.
The idea of the meeting is to give you access to years of experience in all aspects of the cycle trade. Clearly let me know what you want from Cycle Tech UK, that we can help you with in a short preparation before the meeting. The meeting 'consultation' is chargeable at a reasonable rate for this service. The meeting would work towards the possibility of affiliate - Listed on our website as an approved business, Cycle Tech UK provides service for.
Cycle Tech UK, understand that every business starts off small and needs the right environment to grow.
And why I would like to help everyone is that it simply is not practical or cost effective in this growth climate/wild west everyone is jumping on.
Cycle tech UK has distinguished itself as a premium service, with excellent reports from manufacturers and distributors and most of all from our customers in the cycling community. This takes time and gives long term benefit and elevates your brand.
Bikes are all sold at the RRP and customers get the backup and confidence. As the bike is delivered by the mechanic and checked over, the customer can sign the check sheet and there are no returned bikes.
● Is there a good mark-up for this to work for you?
● Providing old fashioned service with the latest drop shipment technology.
● With a follow up courtesy call to make sure everything is as expected - Customer experience.
● Cycle Tech UK can also promote and market your brand across our network.
● Will your concept work and make an honest living from?
When it comes to e-Bikes, it's the wild west out there. The good, the bad, and the ugly.
"Full of opportunists, who do not know the bike trade and don't offer the after-sales support for their customers"
Examine all of those concepts and the out dated ideas to make a sale. Starting your business with selling cheap bikes with discounts or free delivery, just means a race to the bottom. Don't be sloppy selling cheap bikes, we all need to be more accountable and play our part going forward. By offering a unique service and exspireance for the consumer, so they tell their friends.
Don't let that be your business and fail at the first hurdle...
- The product - You will need to offer the correct e-bike or range of e-Bikes.
- Battery quality, size and range suited to the end user. The importer is liable to recycle the battery.
- A pleasure to ride - fitted with good components (You will need to spec)
- Product specifications for the UK market.
- Minimum orders to import. (e-Bikes and stock of parts, in not a brand available in the UK)
- A reliable e-bike motor, that any repairs can be done within an hour. (Or this will eat in to your margin, if warranty)
- Warranty on the e-Bike electric system has 2-years warranty. If, you are having lots of returns/issues, this will quickly eat into your profit.
- The range of frame sizes are available, to suit your market.
- Security - A bike lock, for the style of e-Bike(s) you are selling. Having a Dutch style wheel lock fitted to the bike or a U-lock.
- Quality control and able to make any simple changes/modifications on the next batch of e-Bikes.
- Price point. Going cheap, cutting corners and expecting to make a return. (Price in warranty and returns cost)
- Storage and distribution.
- Tech support and a customer care line.
- PDI and handover showing the gears, how to look after the battery and a follow up 30-day first service to reduce any returns. Your customers, will have issues assembling the bike.
- A 2-year service plan to also include checks to the e-Bike system.
- Warranty cases - Parts and returns.
- Your targeted market - Online sales, direct to consumer. Corporate, or fleet contracts, providing service package to pizza delivery or to corporate staff package with cycling to work, storage, and charging options. Don't spread yourself to start with, first build foundation and grow by knowing the market.
- A returns policy, customers are use to sending stuff back and is no different with a e-Bike. Have clear information, what is covered and what is not.
- e-Bikes and cargo e-Bikes are heavy and difficult to move when not working or require servicing. Making a home visit by an experienced e-Bike mechanic an ideal service.
These are just a few of the business practices that need to be in place. Think of it as a 5-year long-term plan and beyond, to build your reputation and to learn the bike trade.
"Personal - Whilst each e-Bike, can be simple, there is an e-Bike for every situation and rider. To enjoy riding, personalise their e-Bike and a sense of freedom"
Premium Service.
Cycle Tech UK, can help support your business idea. With contacts in the trade and a network of skilled e-Bike mechanics 2nd to none.
All good electric bicycles are sold and backed by a minimum 24 month manufacturers parts & labour warranty. Our approved local bicycle mechanic, allows you to get him to carry out any standard service and still keep the manufacturer's warranty. We can even store and send warranty parts directly to our mechanics to be fitted, offering the support and backup service.
We are not in a situation to do warranty free of charge, we don’t take on the responsibility. It would be a manufactured warranty. At the going rate. (Our workmanship guarantee is covered on PDI, any assemble work and servicing to all good makes of e-Bikes)
"Many e-Bikes are of low quality and high price. Technology will bring inexpensive transport to millions of people"
The Cycle Tech UK business model can take huge advantage of the change in the bike and e-Bike market, as we see more people buying directly online, not just from online shops, but direct from the manufacturer/brand and direct from the factory. By having the knowledge, parts, skills, and network of trained mechanics, Cycle Tech UK can support cyclists across the UK, for warranty and servicing. And that includes e-Bikes, that are leased in towns and cities over the next few years, as we will see growth in people cycling and using electric motorbikes from phasing out petrol and diesel or it becoming too expensive and with the Governments aiming for net-zero.
Appraisal.
Before working on a new e-Bike and supporting the after-sales and warranty cases. Cycle Tech UK puts the e-bike to test and undergoes a full strip-down. To identify parts and tools required, for arranging a consignment of stock and product knowledge. Allowing the brand to become reliable and have the support of mechanics willing to work on this brand of bikes.
Cycle Tech UK, can then put a 2-year service schedule together to work to, with part replacement intervals, for private and business use.
This keeps our reputation and gives the very best in customer care, while giving your brand the good reputation to gain more sales.
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Consulting and expert advice.
How can we help you?
Our team are online Monday to Friday 09.00 to 17:00 to help you with your queries.
