Service Agents for Genuine Partnerships

Riding on our experience

Cycle Tech UK - Our passion for excellent service and values

Working together to deliver trusted warranty support, after-sales care, and a win-win for everyone involved.

Cycle Tech UK comprehends what it takes to serve - Setting the standards in after sales support and meeting expectations.

Brand Ambassador

We like working together with brands that align with our views and passions.

Our Cycle Technicians are BOSCH and Shimano e-Bike trained and can work on any bike with those systems. Any other systems would require the necessary brand training and product knowledge - Watch this space in 2026 with supporting new service partners. 

Getting more people cycling, with the correct bicycle safely before hitting the road. Bicycle tourism, sustainable & outdoor lifestyle.

If your brand falls in and you think we are a good match, please reach out and we can talk.



Cycle Tech DIRECT

To tackle the challenges of purchasing bikes online. By making it easier for people to have their new bike built, and the aftercare performed by a local Cycle Tech Directly.

Industry partnerships

Here are a few of the partners we’re already collaborating with.


Service Agents For Genuine Partnerships:

BMW Bicycles

Assisting BMW final user with potential warranty cases and aftercare service. 

“A great testament to the excellent service delivered on the ground, and as a network we have grown through this experience”
Mountain Trike

Delighted to offer onsite aftercare service. At organisations for The National Trust, English Heritage & Help for Heroes.
Commencal partner store

We are pleased to announce that Cycle Tech Horsham in Surrey Hills is now an official Commencal Partner Store.


This means you can order any Commencal bike, including the exciting new Avinox-powered range, and select Onsite Cycles as your preferred Click & Collect destination.

Your bike will be professionally received, assembled, inspected, and set up to your requirements before being delivered directly to your door, ready to ride.


We look forward to helping you get the most from your new Commencal.


Click here to see all the Commencal products

eBike Motor Centre

Many motors are not diagnosed early enough, leading to drastic failure a little later down the line.


Specialised e-Bike motor inspections are part of our service before experiencing any major problems.


For further information view HERE

Jorvik tricycles

Cycle Tech UK has worked closely with Jorvik for over seven years, with customer enquiries and service work regularly referred through to our network. Their improved support in areas such as parts supply, and warranty assistance, has helped create a reliable source of work for independent mechanics across the UK.


Overall, the partnership demonstrates how strong relationships with manufacturers and retailers can create valuable opportunities for Cycle Tech Direct members.

BMW Bicycles

Designing and building custom cargo bikes and trikes. Hand crafted at a snug workshop in Derbyshire 

Manufactured to individuals and small businesses.

Cycle Tech UK can provide onsite servicing and repairs to the Cargo Bike Company across the UK
BatriBike

Stanforth Bikes www.stanforthbikes.co.uk

Stanforth Bikes launched its first expedition bike, the Kibo, in 2014. Inspired by the heroics of the early cycle explorers, Stanforth Bikes created the Kibo, designed first and foremost as an all-terrain long distance touring bike. Hand built and handcrafted in the UK.
BatriBike

Hikobike 

Maori for: (noun) electricity, power Hikobike was established in New Zealand in 2013, after 10 years of designing and importing ebikes. The Hikobike philosophy incorporates designing and manufacturing comfortable, functional electric assist bikes from the best quality components. All Hikobike electric bike components are selected from worldwide suppliers, mostly in Taiwan. We don’t use the lowest quality components from the big brands; we select the best possible components that will give the best performance over the life of the ebike. Hikobike ebikes are built for quality, longevity and comfort.
Hope Tech Shop

Hope Tech

Official Service & Sales Partner for Hope Tech

Hope Tech parts are proudly manufactured in Hope’s Barnoldswick factory. 
Built for the UK weather, bike parts that are serviceable and not throw away, giving years of use. 
Parts and spares available from Cycle Tech UK, with mobile fitting and repair service available.
Hope Tech genuine spare parts and tools. 
Ride Lev

Whilst Cycle Tech UK would like to see you back on your e-Bike.... We can only support brands that support us with training, tech and parts.



Please read our: FAQ Page on how we operate

Cycle Tech UK have partnered with the following online only electric bike shops. Who we can support with new bike assembly, the follow up 30 days 1st service and repairs to the non electric components. Cycle Tech UK can also support warranty issues, but is limited to the individual manufactures level of back up support they offer to us... 

Read Our Code Of Ethics:

Here we help you with buying an e-Bike & service support - Before you purchase, with practical advice.

E-Bikes Express

An online-only electric bike shop.
Hunt Bike Wheels

HUNT Bike Wheels

Hunt test, specify and develop all their products in the UK and they also further their wheel designs with British project engineers. All there suppliers, including our hub manufacturers, are based in Taiwan.

Order wheels and spares from your local Cycle Tech or direct from Hunt. Cycle Tech UK are happy to advice you with your requirements and compatibility to your bike.
Hunt Wheels make a superb upgrade. 
Mobile fitting and repair service available to all Hunt wheel-sets
Selle SMP

Selle SMP 
TRY BEFORE YOU BUY!

In our experience the only true way of finding which SMP saddle is most suited is to take advantage of our TEST FACILITY
Contact Form

Muc-Off

Contact Cycle Tech UK to make your order of any of the Muc-off products or to arrange to see a demo. How to look after your bike (Cleaning and oiling)