Blog Post

Service Schedule - Orange e-bike

martin wilkins • Feb 06, 2022

Does your bike deserve to be looked after? 


Part of owning any bicycle or e-Bike, is the regular maintenance. If you ride in a group, don't be the one who's bike is always having issues and making your riding buddies wait for you...


Prevented maintenance. Regular cleaning, inspection and replacing parts before they fail. It will mean learning how to look for issues, how to clean and oil, plus having a few tools in your bike shed and for the trail. Or having a riding buddy who can help out.



For warranty it's essential to keep the service schedule intervals up to date. 


Orange Charger Pro e-Bike


"Timely mending, saves timely spending"



This post is a breakdown of my bike; an Orange Charger Pro. Used at bike parks across the UK and off-road through the Chilterns, where I live. 


Probably the best EMTB in the world... An e-Bike created without compromise and to be used off road in the UK, deserving the time to look after.


The importance of bicycle maintenance

Out of all the groups of ride's I ride with, the e-bike groups have the most problems when out riding. Don't let that be you - this post will help you keep your e-Bike in good working order, to give you a smoother ride and reduce any fails while out riding. 


Spare parts and tools

Before every ride:

  • Check the brakes and gears function correctly, no rubbing sound. Inspect the brake pads for wear. 
  • Feel the steering and wheels for movement  
  • Set the bike up to the day's ride - tyre and shock pressures.
  • Oil the chain the night before, using wet or dry to the riding conditions.

After every ride:

  • Wipe or wash the bike down- depending on the riding conditions.
  • Wipe or degrease the chain, depending on the riding conditions.
  • Use Teflon spray, on the chain to whip dry and protect the chain from rusting. 

Every 300 miles:

Inspect the following:


  • Pivot bearings and fixings for noise, movement, or wear.
  • Wheel hubs spin-free and no play.
  • Motor bolts torque. 
  • Headset for noise or play.
  • Brake pads for wear.
  • Chain and cassette for wear, using the chain checker. 
  • Inspect tyres for cuts, splits, and wear.
  • Firmware updates.

Ever 600 miles:

  • The same as every 300 miles, plus:
  • Lower-end front fork service
  • Replace pivot bearings
  • Remove, clean and inspect headset bearings.

Every year or 1000 miles

  • Carry out a overhaul service - A strip down of major components.
  • Replace rear tyre.

Shimano Steps e-Tube report:

Shimano Steps e-Tube Report


e-Bikes rapidly wear out components:

The weight and extra torque, coming from the motor, put's a bigger strain on all the components. 


Inspection and carrying out a service will depend on the conditions you ride in. Riding in the wet and mud will require a complete bike wish, inspection of components, lubricating and more overhaul of the bearings in the wheel hubs, freehub, pivot bearings, and headset. Basically; replacing the bearings more often. 


12-Speed gears are past what they were designed for, and the chain has become too narrow. Riding a 1 x system means riding downhill, in high gear, then the trail turns and has an incline, which means needing a low gear. It's far from music to the ears. Having a double on the front would make a fast gear change or a hub gear with a belt drive.............. I am looking into this, as the Orange bike frame can have a belt fitted. 

Chain wear:

This is the one item, you will be changing often. Do use the chain checker tool and replace on or before 0.5%


WARNING - A chain will wear the associated components as it wears. These are the cassette (Especially if you have a favourite gear) the chainring and jockey wheels. These parts will require to be replaced at the same time. Or the new chain will not fir correctly to the teeth on the sprockets or chainring, causing rapid wear to the chain, gears jumping when applying pressure on the pedals or chain suck from the front chainring. 


  • Between 300 - 500 miles, if not before.


Making it a costly maintenance, but will require to be done, or the chain will brake and could cause more damage to the rear derailleur.

Spec:

  • Drive chain - Shimano SLX 12-speed, fitted with a KMC e-Bike chain 10 - 51 T and 34T chainring. I have now replaced the chain with a Shimano XT e-Bike spec.
  • Brakes - are Sram Guide's
  • Tyres - Maxxis Minion DHF 2.5 3c EXO+ / DHR II 2.4 3c EXO+ 27.5
  • My weight - 13 stones
  • Battery - 500 W

The Orange e-Bike; Probably the best eMTB.

This eMTB, is built in the UK and built to be used on the trails in the UK. 


The 500 W batter, helps keep the weight down and the frame is very strong and simple rear suspension, meaning easy maintenance. 


I ride the trails 1/2 in the Eco mode and 1/2 in the Trail mode. Some blue runs and the flat, I ride with the motor off. 


Riding trails I can get 20 - 25 miles (2 - 3 hrs riding) 


Singletrack and exploring 40 miles (4hrs riding) 


Riding with other e-Bike buddies can speed up the riding, resulting in fewer miles/distance covered. 


Planning or it's a race to the bottom, with having to carry a bigger battery.

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